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Before you start crafting the individual responses and messages, build a diagram based on your overall chatbot marketing strategy that tracks different conversation flows. An example of what your conversation flow diagram may look like. Source Pro tip: or Gliffy to easily draw up your diagrams.
You can also check out Landbot.io and Motion.ai, which provide customizable conversation Chinese Overseas Canada Number Data diagrams so you don’t have to start from scratch. To get you started, here are a couple of conversation elements that you’ll want to include: Greetings. A simple “Hello!” or “How can I help you?” to start the conversation.
Asking. For instance, if you need an order number to move forward with the conversation. Informing. Providing the customer with the information they’re looking for, such as an estimated delivery date. Checking. To validate that your understanding of the customer’s request is correct. Apology.
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